Chongqing Hepeng Plastic Industry
Call us
130-9877-8818
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Ordering process
Order in 6 simple steps
Ordering process
Order in 6 simple steps
Consultation
Learn about your product and packaging requirements via phone or online chat.
Confirm Plan
Provide product proposals and quotes based on requirements; confirm details such as specifications, quantities, and pricing.
Sign Contract
Sign the purchase and sales contract and pay the deposit after confirming accuracy.
Production
Schedule production and strictly adhere to quality standards for manufacturing and inspection.
Shipping
Arrange logistics for shipment after production is complete to ensure safe delivery.
After-Sales Service
Comprehensive after-sales service to give you peace of mind.
Lead time reference
In-Stock Products
1-2 days
Orders are shipped the same day after confirmation.
Small-batch customization
3-7 days
Based on quantity and craftsmanship requirements
Mass Customization
7-15 days
Determined by order volume and production schedule
Note: The times above are estimates; actual delivery dates shall be subject to the contract agreement.
Payment method
Corporate Transfer
Supports corporate bank transfers
Provide company account information after signing the contract.
Online Payment
Supports Alipay and WeChat Pay
Quick online payment for small orders
Deposit + Final Payment
Custom products require a deposit.
Pay the balance before shipment.
Billing Cycle Settlement
Available for long-term partners
Determine payment terms based on credit rating
FAQ
Q: What is the minimum order quantity?
In-stock products have no minimum order quantity. For custom products, MOQ depends on specifications and processes; ordering 500 or more is generally more cost-effective.
Q: Can you provide samples?
Samples available; sample fees are deductible on subsequent bulk orders. For specific sample policies, please contact customer service.
Q: What information is required for custom products?
You will need to provide the logo source files (AI or CD format), design artwork, size specifications, and quantity requirements. Our design team is available to assist in refining your design concept.
Q: How do you ensure product quality?
Written contract guarantees quality backed by legal compliance; every batch undergoes strict quality inspection. If any quality issues arise, we offer unconditional returns or exchanges.